Release Notes: October 28, 2024

Release Notes: October 28, 2024

Recognize more subscribers and thoughtfully personalize their experiences with our latest features and enhancements

AI release

Boost identification with the Enhanced Attentive Tag

Persistently identify even more site visitors by taking advantage of changes to web architecture. Capture more data, and leverage it to trigger even more of your top-performing Journeys.

Learn more in the Help Center, or log in to get started.

AI release

Measure the impact of Identity AI with third-party reporting

Use macros to automatically insert Identity AI tracking parameters into your journey links to track incremental lift. You control where the macro is placed within your existing UTM parameters, allowing you to distinguish between clicks generated by Identity AI and your standard journeys in tools like Google Analytics. Adobe, or Triple Whale. 

Learn more in the Help Center, or log in to get started.

SMS release
Email Release

Acquire new subscribers in your mobile app—and personalize their experiences

With our Mobile SDK, you can leverage our patented two-tap sign-up unit and Identity solution in your native app to grow your list and recognize more high-intent app users. Plus, you'll be able to track in-app purchases, abandonment events, and product views to trigger additional revenue-driving journeys.

Learn more in the Help Center, or log in to get started.

SMS release
Email Release

Retarget subscribers with personalized offers and reminders when they visit your website

Attentive on-site targeted offers

When an existing SMS or email subscriber visits your site, you can now engage them with Targeted Shopper Displays. You can use these personalized on-site pop-ups to share special offers during promotional periods, or remind recent subscribers to redeem their welcome offer.

Learn more in the Help Center, or log in to get started.

SMS release
Email Release

Unlock greater personalization by connecting your Google Merchant Center product data

Unlock enhanced journey triggers, AI-driven product recommendations, and advanced audience segmentation based on real-time inventory and catalog updates in a few clicks. Now, Google Merchant Center customers who join the beta can directly import product data by seamlessly syncing their Google Product Catalog with Attentive. 

Learn more in the Help Center, or log in to get started.

Email Release

Let shoppers know their favorites are back in stock with helpful email reminders

If you're an Attentive Email customer who has a headless Shopify store, you can test automatically alerting subscribers when an item is back in stock. These helpful, personalized nudges will help you maximize your revenue. 

Reach out to your CSM to test this feature, or log in to get started.

Email Release

Manage product recommendation images in a snap

Say goodbye to misalignment and inconsistent visuals, and hello to seamless, professional-looking product displays. Now, Attentive Email customers can set specific image heights for product recommendation rows in the content editor so you can ensure every image aligns perfectly without altering its original dimensions. 

Learn more in the Help Center, or log in to get started.

SMS release
Email Release

Navigate and filter your reports with ease

We've made a ton of reporting improvements to make it easier than ever to understand your performance and dive into data. Now, Attentive SMS and email customers can load reports faster (even if it's years' worth of data). You'll also be able to switch between regions in your reports quickly, and save default charts.

Learn more in the Help Center, or log in to get started.

SMS release

Stay tuned: Engage subscribers with rich content in a verified, branded feed using RCS Business Messaging

RCS Business Messaging is unlocking dynamic, branded experiences directly within subscribers’ messaging apps. Soon, Attentive SMS customers will be able to send personalized messages with rich media cards, carousels, and suggested replies and actions. Plus, these messages will be sent from a branded and verified sender, helping you build trust and loyalty from the get-go.

Learn more on the blog.

SMS release
AI release
AI release
email release
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