Leveling up personalized customer experiences: new tools for Journeys, Segmentation, and Reporting
SMS release
Email Release
Send more targeted messages with Enhanced Segmentation
We’ve recently rolled out an enhanced version of Attentive’s Segmentation functionality that enables customers to group segment conditions in a way that’s more intuitive, and also allows for more complex combinations of and/or logic. This will help Attentive users build even more detailed segments within their audience, and target customers with more personalized messages to drive better engagement.
Learn more in the Help Center, or log in to get started.
SMS release
Email Release
Engage high-intent shoppers after a price drop
The browse event filter is now available for price drop journeys. In addition to the existing add-to-cart filter, now you'll be able to send targeted messages to subscribers who have viewed a specific product, providing more opportunities to engage and convert interested customers when prices drop.
Learn more in the Help Center, or log in to get started.
AI release
Gain clearer insights into Identity AI’s impact with updated reporting
We’ve recently released the ability to pull a new report from the Attentive UI: “Identity AI New Subscriber Performance.” This report highlights Identity AI’s incremental contribution to Welcome Journey revenue and subscriber list growth, and will enable Attentive AI Pro users to more effectively understand the impact of Identity AI.
Log in to view the new report.
SMS release
Back-in-Stock Waitlists are available on more e-commerce platforms
Due to the popularity of our Back-in-Stock waitlists for Shopify users, we've expanded this feature to all non-Shopify e-commerce platforms in an open beta. Customers using these e-commerce platforms can now create Back-in-Stock waitlists to capture more revenue from high-intent customers by automatically alerting them when a desired product is back-in-stock.
Learn more in the Help Center, or reach out to your CSM to test this feature.
SMS release
Email Release
Unlock enhanced audience insights with segment-level reporting
Get even closer to your customers with segment-level reporting for your email and SMS campaigns. Now, you can view campaign performance by each included segment, understand the impact of excluded segments, and make data-driven decisions to improve your campaign outcomes.
Learn more in the Help Center, or log in to get started.
