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compliance
Be confident in your compliance
Attentive was designed with
rigorous compliance in mind, so you
can build your text message
marketing program knowing you
have the tools you need to maintain
customer trust and avoid costly
lawsuits.
Support, experience, and resources
to protect your brand
With the ever-changing legal landscape and strictly enforced
regulations, you need a platform that can keep up. Attentive is
constantly evolving to meet industry standards. Our
dedicated in-house legal team focuses on TCPA, CCPA, CTIA,
GDPR, CASL, ADA compliance, and more to provide the tools
you need to safeguard yourself from potential risk.
Zero
legal judgements
1M+
fuzzy opt-outs processed
55K+
known litigators removed
sms compliance Guide
Learn more about best practices for SMS compliance
No cutting corners, always up to
industry standards
When it comes to SMS opt-ins, you can’t afford to take
chances with compliance. Attentive’s tools are designed with
the TCPA and CTIA in mind, and best practices are built in
throughout the user flow so you can run your SMS program
with peace of mind.
Reduce compliance burdens
every step of the way
Tools to help you meet legal requirements
Built-in compliance checks designed to help you grow your list with peace of mind.
Standard flows use double opt-in to re-affirm consent and validate phone number.
Patented two-tap sign up process for mobile; Reply Y for desktop.
Uphold best practices
Our team of full-time lawyers is dedicated to updating the Attentive platform in response to the changing regulatory and legal landscape.
Our Carrier Relations Team works with mobile carriers to inform our guidelines and thoroughly understand best practices around sending text messages.
Handle potential claims
Enhanced Audit Assistant helps you respond to TCPA complaints quickly and effectively with records of opt-in, opt-out message activity, and more.
Protect your SMS program and avoid litigation
Litigator Defender for TCPA automatically suppresses phone numbers known to be associated with SMS demands and/or lawsuits from subscriber lists.
Negative Sentiment Reminders guide subscribers indicating opt-out intent.