Release Notes: September 22, 2022

Release Notes: September 22, 2022

From boosting conversions to reporting on your growth, our latest releases will help you scale and optimize your SMS and email programs. 

SMS release

Dig into your SMS and email programs' performance

Homepage Dashboard Enhancements

Understand which strategies are working for your brand—and where you have opportunities to optimize—directly in your Attentive account with our new Reports Library. You can easily track sales, subscriber growth, and engagement with new and improved pre-built reports. 

Learn more in the Help Center, or log in to get started.

SMS release

Boost on-site conversions and grow your subscriber list with Attentive Concierge™

LiveSMS

Scale how and when you connect with customers actively browsing your website with live Attentive Concierge™ agents. With LiveSMS, brands can supplement the live chat experience on mobile and desktop, using SMS to deliver a personalized experience through the customer's preferred channel.

Learn more in the Help Center, or log in to get started.

SMS release

Capture email subscribers around the world

Grow your global audience of engaged subscribers with our top-performing sign-up units. Attentive SMS and email customers can now capture email subscribers in countries where they don't have an SMS program. 

Learn more in the Help Center, or log in to get started.

SMS release

Personalize your SMS and email programs with your Salesforce Commerce Cloud data

Join our Salesforce Commerce Cloud integration beta to sync your data, engage customers at key moments, and personalize messages. You can take your targeting to the next level, from triggering high-performing Journeys based on product data to segmenting customers based on their behaviors.

Learn more in the Help Center, or log in to get started.

SMS release

Maximize your advertising impact with the new Attentive and Facebook Ads integration

Now, you can seamlessly sync your Attentive segments to Facebook Custom Audiences to get the most out of your social ads. You’ll be able to advertise to your subscribers on Facebook and create lookalike audiences to target similar Facebook users.

Learn more in the Help Center, or log in to get started.

SMS release

Connect the dots between your Segment.com CDP and your SMS and email programs 

Enhance your customer engagement by integrating your Segment.com and SMS and email programs. This integration seamlessly syncs data to and from Attentive, leveling up your personalization and retargeting capabilities.

Learn more in the Help Center, or log in to get started.

SMS release

Create personalized experiences that convert by integrating your SMS and email programs with WooCommerce 

Deliver personalized experiences that convert by integrating your WooCommerce and Attentive accounts. Our new integration automatically syncs product data to Attentive, enabling you to send relevant messages like back-in-stock alerts and price drop notifications, and to segment customers based on in-depth purchasing and browsing behaviors.

Learn more in the Help Center, or log in to get started.

SMS release
AI release
AI release
email release
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