Make orchestrating across SMS and email campaigns a breeze with our new Campaign Composer and integrations. 

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SMS release

Orchestrate across SMS and email without inducing a headache  

It’s easier than ever to connect the dots between your SMS and email programs, thanks to our new Campaign Composer. You can build multi-touch, cross-channel campaigns in a single simple flow. Plus, you can boost conversions by using pre-built segment conditions to target shoppers in real time based on their engagement with your campaign. 

Learn more in the Help Center, or log in to get started.

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SMS release

Build segments based on your SMS subscribers’ responses

Tailor your subscribers’ experiences based on how they respond to your text messages with our newest feature. Now, you can build segments based on keywords that appear (or don’t appear) in inbound messages. This is a great trick to keep in your back pocket if you forget to add a custom attribute collection step to your journeys. 

Learn more in the Help Center, or log in to get started.

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Email Release

Retarget top-of-funnel traffic with Session Abandonment Email Journeys

Attentive Email customers can now automatically retarget shoppers who visited your site but did not view a product detail page by triggering a personalized message. These journeys help you bring shoppers back to your site and nurture them until they’re ready to make a purchase. 

Learn more in the Help Center, or log in to get started.

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Email Release

Automatically keep email subscribers up-to-date on their Shopify orders 

Deliver a personalized, smooth post-purchase experience to your email subscribers with our latest Shopify integration enhancement. If you’ve linked your Attentive Email with Shopify, you can now automatically keep shoppers in the loop with order confirmations, shipping updates, and other transactional emails. 

Learn more in the Help Center, or log in to get started.

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SMS release

Personalize your text messages and emails with macros in snap 

Tailoring ‌your SMS and email campaigns to individual subscribers just got a whole lot easier. Now, you can add macros to messages directly within the Campaign Composer. Plus, you can add fallback values so each message is polished to perfection. 

Learn more in the Help Center, or log in to get started.

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SMS release

Build a community of brand advocates by pairing Attentive and Okendo

Invite SMS and email subscribers to leave reviews (and thank them when they do) by integrating your Attentive and Okendo programs. Automatically asking shoppers to leave reviews and rewarding them for their loyalty in your post-purchase SMS and email journeys will help you build a community of advocates (and maybe drive a repeat purchase or two). 

Learn more in the Help Center, or log in to get started.

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SMS release

Reward brand loyalists via SMS based on your Smile.io data

Nurture brand loyalists with exclusive rewards, loyalty point reminders, and more when you integrate your Attentive SMS and email programs with Smile.io. Using data from Smile.io, you can segment subscribers based on their loyalty points, tier name or ID, referral URL, and subscriber state. 

Learn more in the Help Center, or log in to get started.