Release Notes: July 25, 2024

Release Notes: July 25, 2024

Build smarter, more powerful SMS and email programs in a snap with our latest AI features and enhancements. Plus, optimize your program with new reporting capabilities.

AI release

Unlock peak performance with intelligent segmentation

Attentive Audiences AI

Attentive AI Pro customers can use Audiences AI to analyze their audiences and uncover high-value subscribers, so they never leave revenue on the table. You have the flexibility to optimize your existing segments for ROI by removing subscribers who aren’t likely to buy, or boost revenue by adding in high-propensity shoppers. 

Learn more in the Help Center, or log in to get started.

AI release

Reliably recognize more on-site traffic with Identity AI

Boost your revenue by recognizing more shoppers who come to your site—even if they're outside their browser cookie lifetime. AI Pro customers can use Identity AI to capture valuable subscriber data, helping them build targeted segments and trigger more journeys. 

Learn more in the Help Center, or log in to get started.

AI release

Deliver messages when each subscriber is most likely to engage with Send Time AI

Attentive Send Time AI

Drive more traffic back to your site by automatically identifying when each subscriber is most likely to engage with Send Time AI. AI Pro customers can automatically schedule messages to be delivered at the perfect moment based on individual preferences and historical campaign performance. 

Learn more in the Help Center, or log in to get started.

AI release

Fine-tune performant messages with your brand’s unique tone and style

Attentive Brand Voice AI

AI Pro customers can now automatically create on-brand copy using models trained on your historical messages. Simply provide further modifications to your brand voice and tone in your Brand Voice settings. You'll optimize every message for performance, and save time editing. 

Learn more in the Help Center, or log in to get started.

AI release

Make smarter decisions and optimize your program with more AI Pro reporting and insights

Attentive AI Pro Reporting Dashboards Enhancements

Understand the incremental lift from AI Pro Audiences AI and Identity AI in an easy-to-read, dashboard view. When you join the beta, you’ll be able to gain insights into key performance metrics such as clicks, conversions, and revenue. 

Learn more in the Help Center, or log in to get started.

AI release

Measure your AI Journeys performance with digestible dashboards

Attentive AI Journeys Reporting Dashboards

Easily track the impact of true 1:1 personalization with our new reporting dashboard. Now, beta users can gain clear insights into how AI Journeys is driving incremental revenue across the customer journey, and dig into their successes.

Reach out to your CSM to join the beta, or log in to get started.

Email Release

Understand how your subscribers engage with your email content with Click Maps

Optimize your email strategy by diving into a visual representation of your email link performance. Now, you can identify which content engages subscribers most, and analyze how where you place your links impact your email engagement.

Learn more in the Help Center, or log in to get started.

SMS release

Invite existing subscribers to claim exclusive offers on your site

Attentive Existing Subscriber Creative Overlays

SMS and email customers can join a beta to display on-site creatives to existing subscribers, helping them drive more conversions. Now, you can offer loyal subscribers exclusive discounts as soon as they visit your site. Or, you can offer them the chance to sign up to be the first to know when a new collection drops. 

Reach out to your CSM to join the beta, or log in to get started.

SMS release

Grow your subscriber list (and personalize messages) using your mobile app

When you join the beta for our Mobile SDK, you can use our patented two-tap sign-up process in your mobile app to grow your list and find more high-intent shoppers. This feature will also help you track purchases, cart abandonment events, and product views within your app, so you can trigger more journeys that drive revenue.

Reach out to your CSM to join the beta, or log in to get started.

SMS release
AI release
AI release
email release
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