REPORT

Consumer Trends Report: The State of Personalized Marketing in 2025

We asked shoppers what they want from brands, and the message
is clear: real 1:1 personalization. Learn how marketers can deliver the experiences consumers want—and drive better business results in the process.

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INCLUDED IN THIS REPORT:

81%

of consumers ignore irrelevant messages—learn how AI delivers the personalization they expect.

#1

priority for shoppers is finding products easily. Find out how to make this happen for your customers.

90%

of shoppers are more likely to buy when using rich messaging features. See how these tools will transform mobile sales.