Consumer Trends Report 2025
3,300 global shoppers share their ideal experience—and how brands can deliver.
3,300 global shoppers share their ideal experience—and how brands can deliver.
Connect instantly with targeted messages and campaigns
Send messages knowing they’ll be delivered, even during peak periods
Provide the helpful and accurate replies customers need in seconds
Collect SMS and Email subscribers quickly with easy sign-up units
Identify, understand, and engage more website visitors
Make data-driven decisions with detailed, customizable reports
Create and send top-performing campaigns in a fraction of the time
Connect seamlessly with flexible integrations that drive growth
Run your program with tools designed to protect you from potential risk
Build and scale your program with unparalleled guidance and support
Build and scale your program with unparalleled support
Increase consumer loyalty, engagement, and revenue with AI-driven marketing tools
Reach more customers, drive loyalty, and boost revenue with SMS and email
Deliver tailored, cross-channel messages that keep diners coming back
Instantly connect with your audience in real time to drive more revenue
Engage more customers and boost bookings with personalized messages that motivate
Discover the latest tools, guides, and marketing tips.
Strategies, trends, and insights to help you become an industry expert
Real SMS examples to inspire your next campaign
Text messaging industry insights to help you become an SMS expert
Live and on-demand recordings to keep learning
Explore proven strategies and results from innovative brands
Check out our how-to guides, webinars, and more
Instantly calculate your projected revenue and subscriber growth
Top marketing tips and strategies for key dates
Get the latest on new products, features, and enhancements.
Connect instantly with targeted messages and campaigns
Send messages knowing they’ll be delivered, even during peak periods
Provide the helpful and accurate replies customers need in seconds
Boost revenue and save time with personalized emails that convert
Collect SMS and Email subscribers quickly with easy sign-up units
Identify, understand, and engage more website visitors
Make data-driven decisions with detailed, customizable reports
Create and send top-performing campaigns in a fraction of the time
Connect seamlessly with flexible integrations that drive growth
Run your program with tools designed to protect you from potential risk
Build and scale your program with unparalleled guidance and support
Get the latest on new products, features, and enhancements.
Increase consumer loyalty, engagement, and revenue with AI-driven marketing tools
Reach more customers, drive loyalty, and boost revenue with SMS and email
Deliver tailored, cross-channel messages that keep diners coming back
Instantly connect with your audience in real time to drive more revenue
Engage more customers and boost bookings with personalized messages that motivate
Strategies, trends, and insights to help you become an industry expert
Real SMS examples to inspire your next campaign
Live and on-demand recordings to keep learning
We asked shoppers what they want from brands, and the message is clear: real 1:1 personalization. Learn how marketers can deliver the experiences consumers want—and drive better business results in the process.
of consumers ignore irrelevant messages—learn how AI delivers the personalization they expect.
priority for shoppers is finding products easily. Find out how to make this happen for your customers.
of shoppers are more likely to buy when using rich messaging features. See how these tools will transform mobile sales.
